Field Technician

TITLE: Field Technician
DIVISION: Armada Power
REPORTS TO: Product Operations Manager
EMPLOYMENT TYPE: Full-Time
FLSA STATUS: Non-Exempt
WORK LOCATION: Alexandria, OH

Company Description: Armada Power is a rapidly growing energy technology company based in Columbus, Ohio. Armada delivers advanced energy management and operations and maintenance solutions via a hardware and software platform to make the power grid more reliable, renewable, and cost-effective. Our technology delivers value to multifamily property owners, residents, grid operators and public and private utilities producing high-impact environmental and preventative maintenance benefits. Armada Power offers opportunities for career advancement and personal development with competitive compensation, benefits, and paid time off.

Job Summary: As a field technician, you will be responsible for installing, maintaining, and troubleshooting Armada Power Optimizers. You will work closely with property managers, property maintenance personnel, and other technical teams to ensure seamless installation and optimal performance of the fleet.

Essential Job Duties and Responsibilities:

• Install and maintain Armada Power Optimizers on electric water heaters in residential multifamily settings.
• Coordinate and complete installation, preventative maintenance, mitigation, and repairs on equipment.
• Perform system testing, troubleshooting, and diagnostics to ensure proper functionality.
• Conduct site assessments to determine installation requirements and ensure compliance with safety standards.
• Schedule appointments and follow up on related work orders.
• Maintain accurate records of installations, service calls, and inventory.
• Monitor and manage inventory and complete related monthly reporting.
• Perform pre-fabrication work at the warehouse to prepare equipment for job sites.
• Demonstrate exceptional professionalism and communication, especially when interfacing with property personnel and residents.
• Follow all safety protocols and company procedures while working on-site.
• Align with and embody Armada Power's six Core Values: Performance, Communication, Leadership, Quality, Knowledge, and Teamwork.
• Collaborate cross-functionally within the organization.
• Complete other projects as assigned.

Preferred Education and Experience:

• High school diploma or equivalent required; Associate’s degree in a technical or trade discipline preferred.
• 1–2 years of prior electrical, mechanical, or maintenance experience.

Travel:

• Travel approximately 35% of the time outside central Ohio with some travel outside of state.
• Must have a clean driving record and the ability to operate a motor vehicle.

Physical Demands and Work Environment: The following describes the physical demands and work environment necessary for performing the essential functions of the role. Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws.

Physical Demands:

• The employee will be required to walk, stand, sit, handle or feel objects, reach with hands and arms, talk, and hear.
• Specific vision abilities required include close vision, distance vision, and the ability to focus.
• Occasional lifting up to 30 pounds, as well as occasional climbing, balancing, stooping, and crouching.

Work Environment:

• The employee will be regularly exposed to indoor and outdoor weather conditions and will spend time on active construction sites, with potential exposure to various elements.